FAQs
Welcome to the City World Ford FAQ page. We're here to provide you with quick and clear answers to some of the most common questions about our dealership, services, and offerings. Whether you're exploring our extensive inventory of new and pre-owned Ford vehicles, scheduling a service appointment, or seeking information about our special programs, this page is designed to assist you. If you need further assistance, please don't hesitate to reach out to us directly.
Q: Where is City World Ford located?
A: Our dealership is situated at 3305 Boston Road, Bronx, NY 10469.
Q: What are your sales and service hours?
A: Our showroom operates Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Our service center hours are Monday through Friday from 7:30 AM to 5:00 PM, and Saturday from 8:00 AM to 2:00 PM.
Q: How can I contact City World Ford?
A: You can reach our sales department at (718) 881-7900, service at (718) 829-8600, and parts at (718) 829-8601.
Q: What types of vehicles does City World Ford offer?
A: We offer a wide selection of new Ford models, including SUVs like the Escape and Explorer, trucks like the F-150 and Maverick, and electric vehicles such as the Mustang Mach-E and F-150 Lightning.
Q: Can I custom-order a new Ford vehicle?
A: Yes, you can custom-order your Ford vehicle to match your preferences. This includes selecting specific models, trims, colors, and features. Our team will guide you through the process to ensure your vehicle meets your exact specifications.
Q: What services are available at your service center?
A: Our certified technicians provide a comprehensive range of services, including oil changes, brake inspections, tire rotations, battery replacements, and more. We use the latest diagnostic tools to ensure your vehicle is maintained to the highest standards.
Q: Do you offer pickup and delivery for service appointments?
A: Yes, we offer complimentary Ford Pickup & Delivery service. We'll pick up your vehicle, perform the necessary services, and return it to you. Please note that availability may vary, and we'll discuss details when you schedule your appointment.
Q: How can I schedule a service appointment?
A: You can schedule a service appointment by calling our service department or by using our online scheduling tool.
Q: Can I order parts and accessories through City World Ford?
A: Absolutely! Our parts center offers a wide range of genuine Ford parts and accessories. You can order online or contact our parts department for assistance.
Q: Are there any current service specials or coupons?
A: Yes, we regularly offer service specials and coupons, including discounts on oil changes, battery installations, and more. Visit our service specials page to view current offers.
Q: Do you have any promotions for new or pre-owned vehicles?
A: We offer various promotions for both new and pre-owned vehicles, including special financing rates and manager's specials. Check our specials page for the latest deals.
Q: What is the FordPass® Rewards Program?
A: The FordPass® Rewards Program allows you to earn points on eligible vehicle service and purchases. These points can be redeemed for discounts on future services or new vehicle purchases. To participate, you must have an activated FordPass Rewards account within 60 days of the service invoice date.
For more detailed information or specific inquiries, please contact us directly. Our team is here to assist you with all your automotive needs.
A: Our dealership is situated at 3305 Boston Road, Bronx, NY 10469.
A: Our showroom operates Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Our service center hours are Monday through Friday from 7:30 AM to 5:00 PM, and Saturday from 8:00 AM to 2:00 PM.
A: You can reach our sales department at (718) 881-7900, service at (718) 829-8600, and parts at (718) 829-8601.
A: We offer a wide selection of new Ford models, including SUVs like the Escape and Explorer, trucks like the F-150 and Maverick, and electric vehicles such as the Mustang Mach-E and F-150 Lightning.
A: Yes, you can custom-order your Ford vehicle to match your preferences. This includes selecting specific models, trims, colors, and features. Our team will guide you through the process to ensure your vehicle meets your exact specifications.
A: Our certified technicians provide a comprehensive range of services, including oil changes, brake inspections, tire rotations, battery replacements, and more. We use the latest diagnostic tools to ensure your vehicle is maintained to the highest standards.
A: Yes, we offer complimentary Ford Pickup & Delivery service. We'll pick up your vehicle, perform the necessary services, and return it to you. Please note that availability may vary, and we'll discuss details when you schedule your appointment.
A: You can schedule a service appointment by calling our service department or by using our online scheduling tool.
A: Absolutely! Our parts center offers a wide range of genuine Ford parts and accessories. You can order online or contact our parts department for assistance.
A: Yes, we regularly offer service specials and coupons, including discounts on oil changes, battery installations, and more. Visit our service specials page to view current offers.
A: We offer various promotions for both new and pre-owned vehicles, including special financing rates and manager's specials. Check our specials page for the latest deals.
A: The FordPass® Rewards Program allows you to earn points on eligible vehicle service and purchases. These points can be redeemed for discounts on future services or new vehicle purchases. To participate, you must have an activated FordPass Rewards account within 60 days of the service invoice date.